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Frequently Asked Questions

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Browse the list below and click the question of your choice for the answer.

TheRide is funded through local property taxes, state formula funding, and federal transportation formula and grant funding. Our annual budgets are available at the Business Plan & Budget page on our website.

The Authority will be announcing plans for the next five-year millage vote in 2022.

TheRide has taken the COVID-19 pandemic very seriously and has implemented a number of safety measures to keep our employees and riders safe. A list of current safety measures can be found at www.theride.org/coronavirus.

We encourage anyone with feedback on our service to send a message to: www.theride.org/about/contact-us. Suggestions are reviewed regularly to be included in future service adjustments.

TheRide brought full-service levels back on August 29, 2021 and is currently studying service options to consider through the year 2045. To stay up to date on TheRide’s service, sign up for TheRide’s newsletter.

We monitor ridership, customer feedback, route on-time performance, and other details to recommend service adjustments. Service adjustments are typically made in January, May, August, and November of each year.

TheRide’s website TheRide.org offers rider tools without having to download an app. The rider tools include trip planning, bus tracking and mobile ticketing. TheRide also shares its real-time and schedule information with app developers. Popular bus tracking apps include Transit and Moovit and popular bus fare payment apps include EZFare, Transit, Moovit and Uber.

For the most up to date information on routes and services, visit TheRide.org or call 734-996-0400.

Fares are determined by a vote of the Board of Directors in conjunction with the review of the annual budget. Comments on fares can be provided during public hearings and public meetings on our budget. Information may be found on the Business Plan & Budget page at TheRide.org.

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​Copyright 2021  //  Ann Arbor Area Transportation Authority / 2700 S. Industrial Hwy. / Ann Arbor, MI 48104 / (734) 996-0400

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Below you'll find more information and resources for some of the most common questions including funding, future plans and how you can get involved. Visit www.theride.org/about/contact-us if you have additional questions or would like to provide input. 

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